NDIS Telehealth Services | Janalli Services
Accessing quality care shouldn’t depend on your location or mobility. That’s where NDIS Telehealth makes a difference. Through secure video or phone consultations, participants can connect with their therapists and support coordinators from the comfort of their home.
At Janalli Services, we’re dedicated to making disability support flexible, accessible, and stress-free for participants across Logan, Browns Plains, Springwood, and nearby areas.
What Is NDIS Telehealth?
According to the Australian Digital Health Agency, Telehealth refers to the secure use of digital communication technologies like video calls and online consultations to deliver healthcare and therapy services remotely.
NDIS Telehealth allows participants to receive therapy or support services remotely using a phone, tablet, or computer. The sessions are conducted through secure video conferencing platforms and follow the same structure as in-person appointments.
It’s ideal for participants who:
- Have difficulty traveling due to mobility or distance
- Need flexible scheduling options
- Prefer the privacy and comfort of home
- Live in regional or remote areas with limited local providers
Telehealth ensures that participants can stay consistent with their therapy plans, no matter where they are.
How Does NDIS Telehealth Work?
- Book a Session – Schedule your appointment with your chosen NDIS provider, such as Janalli Services.
- Connect Online – Join via a secure link on your device (video or phone call).
- Receive Live Support – Your therapist provides real-time guidance, exercises, or counselling.
- Follow-Up Care – Receive post-session feedback and recommendations via email or message.
The process is simple, flexible, and designed to give participants more control over their time and support.
Does Telehealth Fall Under the NDIS Funding Criteria?
The NDIS follows national Telehealth standards set by the Australian Government. As outlined by Services Australia, Telehealth is now a recognised and billable form of support, helping participants access therapy and allied health services online.
The NDIS price guide outlines that Telehealth sessions are billed at the same hourly rate as face-to-face services, but since travel time is removed, the saved cost can be used for additional support hours.
Additionally, NDIS Telehealth providers charge only for the time spent in the session. For example:
- Sessions under 30, 45, or 50 minutes are billed proportionally.
- If a session exceeds these time frames, it falls into the hourly rate category set by NDIS.
This approach ensures transparency and fair use of participant funding while extending support to those who need it most.
NDIS Services Participants Can Access via Telehealth:
🏋️♀️ Exercise Therapy
🗣️ Speech Pathology
🧠 Psychology
🦵 Physiotherapy
✋ Occupational Therapy (OT)
🍎 Dietetic & Nutrition Support
🤝 Support Coordination
At Janalli Services, we provide these Telehealth supports with the same professionalism and personal care you’d receive in person.
Benefits of NDIS Telehealth
As highlighted by Queensland Health, Telehealth has made it easier for allied health professionals and participants in regional areas to stay connected and continue therapy without travel barriers.
✅ Accessible: Receive therapy from anywhere, without the need to travel.
✅ Flexible: Choose appointment times that fit your schedule.
✅ Cost-Effective: Save travel costs and reinvest time in additional support.
✅ Safe & Private: Conducted via encrypted, secure platforms.
✅ Continuous Care: Maintain therapy progress even during travel or illness.
NDIS Telehealth with Janalli Services
At Janalli Services, we’ve helped countless participants in Logan, Browns Plains, Beenleigh, and surrounding suburbs access reliable Telehealth support. Our friendly team ensures every session is easy to join, fully compliant with NDIS guidelines, and tailored to your individual goals.
🌐 Learn more about our services at Janalli Services or read our guide on Registered NDIS Provider in Logan.
Frequently Asked Questions (FAQs)
1. Is NDIS Telehealth available for everyone?
Yes. Any participant with NDIS funding can use Telehealth if it suits their goals and circumstances.
2. Does NDIS Telehealth cost the same as in-person services?
Yes. The hourly rates are identical, but no travel costs are charged.
3. What if I’m not good with technology?
No problem! Our team helps you set up and test your device before your first session.
4. Is Telehealth secure and private?
Absolutely. Sessions are conducted through encrypted, privacy-compliant platforms.
5. Can my child use NDIS Telehealth?
Yes, especially for therapies like speech or occupational therapy. Parents can join in to support the session.
6. What equipment do I need?
A smartphone, tablet, or computer with internet access is enough.
7. Can I combine in-person and Telehealth sessions?
Yes, many participants use both for added flexibility and convenience.
Ready to Get Started?
Experience the ease of NDIS Telehealth with Janalli Services. Our Logan-based team will help you access professional therapy and support wherever you are.
📞 Phone: 0403-258-258
📧 Email: info@janalliservices.com.au
🌐 Website: https://janalliservices.com.au
Follow Janalli Services: Registered NDIS Provider in Springwood on Facebook for updates, community stories, and helpful tips.
Janalli Services – Making NDIS Support More Accessible Through Telehealth.
