One of the biggest advances in recent years has been the introduction of telehealth. This approach uses phone calls and video sessions to deliver therapy and support online, making NDIS services more accessible than ever before.

For many participants, travelling to appointments can be stressful and time-consuming. Factors like mobility challenges, long distances, or lack of transport often make it harder to attend regular therapy sessions. Telehealth removes these barriers by allowing people to connect with their therapists from the comfort of their own home. This means more consistency in accessing supports, and less disruption to daily life.

Telehealth also makes it easier to access services that may not be available locally. For example, if you live in a regional or rural area, it can be difficult to find a speech therapist, psychologist, or dietitian nearby. With telehealth, you can connect with qualified professionals anywhere in Australia, ensuring you don’t miss out on the supports you need.

Continuity of Care

Sometimes unexpected circumstances like illness, transport issues, or mobility challenges make it difficult to attend in-person appointments. Telehealth ensures participants do not miss out on important therapy or support sessions, keeping them on track toward their goals. It also allows for flexibility, with appointments that can be scheduled around a person’s daily routine, making it easier to stay consistent with therapy.

Accessibility isn’t just about getting to an appointment, it’s about making support available wherever you are.

Telehealth

At Janalli Services, we deliver a wide range of supports through telehealth. These include occupational therapy for building daily living skills, speech therapy to support communication for both children and adults, physiotherapy with guided exercises and strategies, psychology for emotional wellbeing and skill development, and dietetics for personalised nutrition advice. By offering these services online, we help participants receive the same quality support they would expect face-to-face.

Of course, telehealth may not be suitable for every situation. Some therapies, such as hands-on physiotherapy or specific assessments, may still require in-person visits. That’s why we work closely with participants to design a balanced plan that combines telehealth with face-to-face support when needed.

Telehealth is transforming how NDIS services are delivered. It breaks down barriers, reduces stress, and makes support more accessible and consistent. At Janalli Services, we are proud to offer telehealth across Australia so every participant has the opportunity to connect with the right support, no matter where they are.

👉 Telehealth is just one way Janalli helps participants live more independently. To see the full range of our services, check out our Complete Guide to Disability Support Services in Logan and connect with a registered NDIS provider in Logan today.

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